Returns & Refunds
Return of New or Unworn Items
We offer a 30-day return policy. Refunds will be given provided items are returned to their original condition as NEW, UNWORN (i.e., as received) with their original unmarked/undamaged box and swing tags. The returned item must be in re-sellable condition. Please make sure the item is not worn/damaged as we only accept unworn items in their original condition.
Please do not apply tape directly to the item’s box. Wrap the item securely in original packaging or alternative suitable packaging.
Extended Christmas Return Policy
Orders placed between 1st November 2024 and 31st December 2024 are eligible for return till 31st of January 2025.
Unauthorised Return of Worn Items
Goods being returned in a condition other than Pristine and Brand New as sold may be subject to a diminished value fee if they are diminished as a result of your handling and use while in possession of goods.
Return Process & Costs
To initiate a return, kindly log into your customer account on legend-footwear.com and submit a return request. Alternatively, you can reach out to us at help@legend-footwear.com.
You can also visit the following page to request a return: https://www.legend-footwear.com/pages/return-requests-us
You can reach out to us for a return label. If you choose to use our return label, you will be charged $12. The cost of the return label will be deducted from your refund amount.
Please note that this option becomes available only after your order has been shipped.
Returns of Worn Items With Possible Manufacturing Defects:
If you want to return a defective item please email us with the details and where possible the photos of the defects.
We do not accept returns if we consider they have been damaged due to normal wear and tear, washed, accidentally damaged, failure to adequately maintain and store the footwear, improper or inadequate fit, or not taken reasonable care during the use period.
All of the above does not restrict your statutory rights.
Exchanges
We don't offer exchanges. If you would like to replace your item with a different style or size, we will refund your payment and would request you to place a new order for the replacement pair.