We are committed to protecting your privacy. The only information we collect is what you voluntarily give us when you fill out forms on our website. We do not collect any information without your consent.
What information we collect
We collect the following information about you. We never collect any data that is not necessary for providing our service to our customers.
- Delivery address
- Billing address
- Telephone number
- Email address
What we use your information for
We use your contact details so that we can deliver your order to you and to send you information regarding the status of your order. We also use your details to protect against fraud and to ask for feedback on our services. If you contact our customer services team, we will use your information to investigate your query. For every piece of information we collect about you, we have applied a Lawful Basis.
Should you opt into our direct marketing, we may contact you to send you emails about products and services that we think you may be interested in. You may unsubscribe from these emails at any time by clicking on the “Unsubscribe” link at the bottom of each email.
Your information will never be sold or leased to third parties. We do not distribute your information to third parties except for the purposes described above. We do not store any payment details you input into our website and we take measures to ensure that your data is always secure. Any third parties we do pass information onto are GDPR compliant.
By registering with us or placing an order to purchase goods you consent to the information you provide us being used for any of the purposes described above. You have the right to withdraw consent at any time. Please contact us if you wish to do so.
We are committed to ensuring the security of your information and to prevent any details from reaching unauthorised parties. We have appropriate technical and organisational measures in place to secure any information we collect about you. No information relating to your debit/credit card details will be stored by our website and we take reasonable measures to hide your information from unauthorised individuals.
Controlling your information
Your information belongs to you, and you have several rights you may exercise in order to control it. You may request details of any personal information which we hold about you. If you would like a copy of the personal information we hold about you, please contact us. Additionally, you may object to the use of your data for certain purposes. You also have the right to request for your personal data to be transported to any other organisation.
If for any reason you believe that any information we hold about you is inaccurate or incomplete you may contact us to correct any information you think needs changing. Your data will be kept for a period of time that we believe is necessary for us to carry out the services you expect from us. In the event that you want us to delete your data, you may contact us at any time to request removal of all personal data we possess about you.
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