Established in the heart of London in 1992, Legend Footwear has provided high quality branded footwear for 25 years to millions of customers around the world. We have been trading online for 10 years and have over 200,000 positive feedbacks.
We offer the latest and 100% authentic products from over 100 well-known brands. All orders are shipped within 24 hours and every item is inspected before dispatch to ensure that you get your order in a perfect condition.
We have a dedicated customer support team who are available to provide help from placing your order, delivery of your order and return. We offer free UK & USA delivery/returns and ship worldwide.
Legend Footwear is a trading name of 'Fleetmill Limited'
Company Number: 2731752
VAT Number: GB627318831
Head Office: Legend Footwear, Unit 10B, Lyon Way, Greenford, London, UB6 0BN
Why Buy From Us?
Legend Footwear is glad to be an official stockist of numerous industry driving brands; which precisely decided for their quality, solace and incentive for money. We stock more than 100 brands. View all Brands
It's not just about the brand - our accomplished purchasers work enthusiastically to give a solid and complimentary range of items for our website. We stock a painstakingly chose range of items in every class.
All items are 100% authentic and we have never stocked 'fakes', 'reproductions' or dark market merchandise.
365 Day Money-Back Guarantee
For items are returned back in their original condition as NEW, UNWORN (i.e. as received) with their original unmarked/undamaged box and swing tags. Read more our returns policy.
Over 200,000 Positive Customer Feedbacks
We have been trading online for 10 years and keep growing our positive feedbacks on eBay & Amazon. Also, We have 100% positive feedbacks on independent review site of Trustpilot and willing to keep improving our reviews on this.
Free UK & USA Delivery
All the UK orders are delivered in 2 - 3 working days in the UK via Royal Mail tracked service.
Next Day Delivery
Also, we provide Next Working Day Delivery within the UK as an option to choose. Orders must be placed by 12 Noon. If the order received after 12 PM Friday will be despatched on following Monday. Read more
We endeavor to give an exceptional buying experience to each customer. Our customer friendly website is complemented by fast delivery options with our expert order processing and customer service team.
In the uncommon case of an issue with your request Legend Footwear has a committed customer services team who are available to help - both by phone and email.
Get in touch
Have a question that you cannot find in the F.A.Q.? Then get in touch - we'd love to hear from you. We are open 6 days a week!
Opening times: Monday - Friday 8:00am to 5:00pm Sunday: 9:00am to 6:00pm
*All emails are answered within 24 Hours. If the email received after 5 PM Friday or during Saturday will be answered on Sunday.
Legend Footwear Unit 10B Lyon Way London UB6 0BN United Kingdom
We accept all major credit/debit cards and payments via PayPal and Amazon Payments for customers paying in GBP. Unfortunately, we cannot offer payment by American Express.
PayPal is one of the largest online payment processors in the world. After rising to prominence through its partnership with Ebay, online merchants all across the Internet accept PayPal as one of their accepted methods of payments.
Paypal is preferred payment method. Its easiest and most secure way of making online payments. With paypal you are fully protected.
Credit / Debit Card:
You can pay with your Credit or Debit card. We use Sage Pay payment gateway and is 100% secure.
Sage Pay makes payments safe and secure
Payment security and fraud prevention are two of SagePay's top priorities. We entrust SagePay with their security because we keen to keep our customer's data secure.
All of our transactions are encrypted to the highest global standards. SagePay payment systems are monitored and audited regularly by a world leading Qualified Security Assessors (QSA), so you can be confident our services are completely secure.
Transactions processed using Sage Pay go through powerful fraud prevention tools to check if your card details have previously been compromised somewhere else online or to prevent the illegal use of a card by an unauthorised person.
SagePay here to give shoppers peace of mind when it comes to payments.
Amazon Pay doesn't share your credit card information, and you’re covered by the same buyer protection plan available on Amazon.co.uk, so you can buy with peace of mind.
All the UK orders are delivered in 2 - 3 working days in the UK. All deliveries are subject to stock availability and authorisation of your payment.
UK & USA Delivery:
Shipping for all UK & USA orders is Free. All the orders from UK are delivered in 2 - 3 working days. And USA orders are delivered in 2 - 5 working days.
Next Working Day Delivery:
Next Day delivery to UK £4.99. All the next day delivery orders received by 12:00pm on weekdays will be sent same day and will be delivered the next working day. The order placed on weekends will be delivered on Tuesday.
Shipping to Europe:
Shipping to Europe starts from £7.99 per order. It may take up to 5 to 7 workings days to deliver your order.
Shipping for all the countries outside Europe starts from £11.99 per order. It may take up to 7 to 12 workings days to deliver your order
Customs, Duties, and Taxes.
If you are outside UK and buying from Legend Footwear, you are the importer of item and must comply with all laws and regulations of the your country. Orders that are shipped to countries outside of the United Kingdom may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
If you are not available at the time of delivery the driver will leave a card in your letterbox in order for you to get in touch with them to arrange a suitable time for delivery. Please be aware that you must get in touch with them as they will attempt to deliver one more time before sending the parcel back to us.
We operate a no quibble 365 day returns policy. Refund will be given provided items are returned back in their original condition with their original unmarked/undamaged box and swing tags. The returned item should be in re-sellable condition.
We offer free returns for all the UK customers. Please contact us for your free return label. We do not offer free returns for any customer outside the UK. If you are a customer from outside the UK, please return the item back to the following address. We recommend using a tracked signed for service.
Retruns Department Legend Footwear Unit 10B Lyon Way London UB6 0BN United Kingdom
We do not offer exchanges for any order. If you wish to exchange for a different size or style, please place a new order. All returned orders will be refunded within 72 hours of receipt by us. Please contact us if you have any issue with your order or need any further help.
Free UK Exchanges
If the size of the item you ordered does not fit, you can get a free return and exchange for a different size.
If you want to replace your item for a different style, we can provide a free return service but your payment will be refunded and you will need to place a new order for the replacement pair.
Please note that our return policy applies to all exchanges.
For a faster exchange of your item, please fill in the returns form stating the size you wish to exchange for and include it with the return parcel.
If you haven’t indicated on your returns note that you’d like an item exchanged or the new size required, then we’ll automatically issue a refund for the returned item.
What if I cannot find my size?
If you cannot find your size please contact us as we have full range of sizes in our shops which we can list for you or we can order them from our supplier.
Can I add items to my order?
Yes you can add as many items as you want. You can combine your order if you want to buy two or more items.
How can I cancel or amend my orders?
Yes you can cancel or amend the order but have to contact us to do so. Please let us know if you want to amend or cancel your order before we despatch you order
Where is my order?
Once your order has been despatched we will send you an email confirmation. If you want to track the order please contact us we can provide the tracking number for the order.
Can I track my order?
Yes you can track your order please contact us if you require a tracking number. Please note for international orders you can only track them till they leave the UK. You will have to contact your local postal service for further information.
What payments methods do you accept?
We accept following payment methods: Paypal: Paypal is preferred payment method.Its easiest and most secure way of making online payments.With Paypal you are fully protected. Please note using e-cheques is not instant and will take 7-10 working days to clear.
Credit/Debit Card: You can pay using your credit or debit card using our Sage Pay Checkout.
Do I need to pay custom duties outside EU?
Custom charge or import duty may apply if you country is outside EU. The courier will contact you before delivery if any charges apply to your order. For details on the charges please contact with your tax or customs office for further details. Please note that we cannot mark your orders as Gift.
How do I pay with Credit or Debit card?
You can pay using your credit or debit card via our Sage Pay checkout.
When will my order will be shipped after I pay for it?
All the orders are sent same or the next working day after your payment is cleared.
Where do you deliver and how much does it cost?
We ship worldwide:
UK: Delivery for UK is Free and the order is delivered with in 2-3 working days
Europe: Delivery for Europe starts from £7.99.
Rest of the World: Delivery for Rest of the world starts from £11.99.
How long does delivery take?
It takes two working days to deliver in UK. For Europe it takes 3 to 5 working days and rest of the world it takes 7 to 9 working days. Please note that these are estimated delivery times and are is not guaranteed.
What if I don’t receive my order in estimated delivery time?
If you don’t receive your order within the estimated delivery time please contact us we will track your parcel and will update you with the location of the parcel.
How will I know my order has been despatched?
We will send you an email as soon as your order is despatched.
Can I change delivery address?
We cannot change the delivery address of an order after its placed. If you wish to change the delivery address you will have to place a new order with the correct shipping address.
What is your returns policy?
We operate a no quibble 30 day refund/exchange policy. Full refund will be given provided goods are posted back within 14 days of receipt, as new, unworn and the buyer pays the return postage costs. If you send the shoes back for refund after 14 days of receipt the initial postage will be deducted from the refund. Please be advised that we have to refund the Standard delivery cost only (which was incurred in getting the goods to you in the first place). It means if you opted for Express or Expedited service, we are only liable to refund the cost of Standard service. For further details on our returns policy please visit our Returns page.
Where do I send my return back?
Please send your returns including the item number and reason of return to the following address: Legend Footwear Unit 10B Lyon Way London UB6 0BN United Kingdom
What if I change my mind or the shoes do not fit?
if the shoes do not fit or you change your mind you can send the shoes back for exchange or refund. Please note that the shoes should not be worn and should be sent with the original package.
What happens with my return?
We contact you as soon as we receive the shoes back and will refund your payment.
Who pays the return postage?
We offer free returns for all the UK customers. The international returns are not free and you will have to pay for the postage cost. If you receive damaged or receive wrong shoes we will pay for postage cost.
What if the shoes are returned back undelivered?
If we receive your shoes back undelivered we will email you and will ask if you want to get them shipped again. You payment will be refunded if no reply is received. Please note that you will have to pay for the postage for the order to be shipped again.
We are committed to protecting your privacy. The only information we collect is what you voluntarily give us when you fill out forms on our website. We do not collect any information without your consent.
What information we collect
We collect the following information about you. We never collect any data that is not necessary for providing our service to our customers.
What we use your information for
We use your contact details so that we can deliver your order to you and to send you information regarding the status of your order. We also use your details to protect against fraud and to ask for feedback on our services. If you contact our customer services team, we will use your information to investigate your query. For every piece of information we collect about you, we have applied a Lawful Basis.
Should you opt into our direct marketing, we may contact you to send you emails about products and services that we think you may be interested in. You may unsubscribe from these emails at any time by clicking on the “Unsubscribe” link at the bottom of each email.
Your information will never be sold or leased to third parties. We do not distribute your information to third parties except for the purposes described above. We do not store any payment details you input into our website and we take measures to ensure that your data is always secure. Any third parties we do pass information onto are GDPR compliant.
By registering with us or placing an order to purchase goods you consent to the information you provide us being used for any of the purposes described above. You have the right to withdraw consent at any time. Please contact us if you wish to do so.
We are committed to ensuring the security of your information and to prevent any details from reaching unauthorised parties. We have appropriate technical and organisational measures in place to secure any information we collect about you. No information relating to your debit/credit card details will be stored by our website and we take reasonable measures to hide your information from unauthorised individuals.
Controlling your information
Your information belongs to you, and you have several rights you may exercise in order to control it. You may request details of any personal information which we hold about you. If you would like a copy of the personal information we hold about you, please contact us. Additionally, you may object to the use of your data for certain purposes. You also have the right to request for your personal data to be transported to any other organisation.
If for any reason you believe that any information we hold about you is inaccurate or incomplete you may contact us to correct any information you think needs changing. Your data will be kept for a period of time that we believe is necessary for us to carry out the services you expect from us. In the event that you want us to delete your data, you may contact us at any time to request removal of all personal data we possess about you.
Links to other websites
Terms and Conditions
The present document (Terms and Conditions) establishes the conditions for the sales made between any individual wishing to make a purchase from the Legendfootwear.co.uk website, hereafter referred to as "the customer," and Legend Footwear also referred to as Legendfootwear.co.uk.
Use of the website and the placement of an order implies full agreement with these terms and conditions.
Title in Goods supplied by legendfootwear.co.uk shall pass to the buyer upon payment of the purchase price in full.
Our Agreement to supply the Goods is made on the date we deduct payment from your credit card the details of which you provided on the Order form or any other means of payment.
Our Agreement includes all correspondence from us to you and the descriptions of the Goods as provided by us on our Website or otherwise.
All item prices are given in pounds sterling and are inclusive of all taxes. Item prices do not include delivery charges (see paragraph 4, Dispatch and delivery).
Legendfootwear.co.uk reserves the right to modify its prices at any time without prior notice.
The items will be invoiced according to the prices in effect at the time the order is completed.
Legend Footwear reserves the right to withdraw and/or modify any items on its website at any time.
Placing an Order
The customer may order online from the Legendfootwear.co.uk website at any time.
Note: Legendfootwear.co.uk reserves the right to cancel or to refuse any order from a customer with whom there exists a dispute relating to the payment of a previous order or who appears to present a risk to Legend Footwear.
All orders imply acceptance of the prices and item descriptions available at the time of sale.
Legendfootwear.co.uk undertakes to honour all orders received on the website, subject to item availability. If one or more items ordered are not available, Legendfootwear.co.uk will strive to inform the customer as soon as possible. In a situation where a customer wishes not to accept an alternative offer, the customer’s order will be cancelled and the corresponding payment amount will be refunded.
Legendfootwear.co.uk stores the contract's content and will send the customer the details of his/her order via e-mail.
Payment and Security
In some cases, Legend Footwear customer service may contact a customer to request additional information before his or her order is processed. For orders placed with next day delivery or express shipments we require any additional information before 12 pm on the day the item is due to be despatched.
This is standard security procedure and the information provided will not be shared with any outside parties.
Legend Footwear makes every possible effort to update the website to accurately reflect our stock levels. However, in circumstances where you have ordered an item that is out of stock at the point of picking, our Customer Services Team will be present you with an alternative if possible. If these alternatives are not acceptable, you may cancel your order at any time.
Under the Distance Selling Regulations, the Customer has a legal cooling-off period of fourteen working days to cancel the contract without providing any reason. This cancellation period begins the day the order is received.
To exercise this right of withdrawal, the Customer must inform us of his/her decision to withdraw from this contract by an unequivocal statement.
Returns, exchanges, and refunds are subject to certain conditions, which may be found below in the section entitled "Exchanges, Returns & Refunds".
Ownership of Goods
All items supplied to the customer remain the property of Legend Footwear until final payment of all sums owing in respect of those goods has been received in full by us.
Dispatch and Delivery
At this time, Legendfootwear.co.uk delivers to the following countries:
Isle of Man
United States of America
Delivery may be delayed in the event of a natural disaster or force majeure beyond Legendfootwear.co.uk’s control.
Legendfootwear.co.uk is not responsible for postponed deliveries in such circumstances.
In the event that a customer is absent and does not contact the carrier after two/three delivery attempts (depending on the courier), then his/her package will be returned to Legend Footwear.
Standard Delivery - UK
We endeavour to deliver the goods you have offered to purchase from Us within 1-2 working days from receipt of your order. If there are any delays we will notify you of such delays as soon as possible.
We endeavour to deliver the goods you have offered to purchase within 7 working days from the receipt of your offer. If there are any delays, we will notify you of such delay as soon as possible. terms.
Exchanges, Returns and Refunds
We will either give you an exchange (UK customers only) if this is what you want (pending stock availability) or we will refund your original purchase price. The initial postage charge will be refunded if the goods are returned within 14 days of receipt. If a return is made after 14 days, initial postage will not be refunded. International customers need to pay the postage to send the parcel back to us.
Pack the shoes carefully in their original box with a secure outer wrapper. Include the returns form in the package.
The customer must retain the proof of postage of the package given to him/her by the accepting post office. If the package is lost, no refund will be given without the proof of postage..
Legend Footwear bears the shipping cost for all returns and exchanges for UK customers. Legend Footwear does not offer free returns for any customer outside the UK.
If your shoes are faulty or damaged when you receive them or if we have sent you the wrong shoes, we will meet the cost for you to post them back to us and we will offer you an exchange (pending stock availability) or refund (whichever you want, unless the shoes were a present to you – when the refund can only go to the original purchaser). All of this is in addition to and does not affect your statutory rights.
Conditions of Exchange and Return
The item(s) returned must be new, unused, and in the perfectly intact original packaging.
All returned items (shoes, original packaging, accessories &etc.) must be returned intact.
Legendfootwear.co.uk will determine whether the items are in perfect condition upon receiving the package. No returns will be accepted if the returned items have been visibly used or damaged by the customer and if this use or damage has rendered the items unsuitable for sale. If the return is refused by Legendfootwear.co.uk, then the items can be returned to the customer at the customers’ expense. The customer may not demand any compensation, nor is he/she entitled to any refund, unless he/she subsequently exercises his warranty rights for sold goods.
The same requirements apply to exchange items. In the event of an exchange, if the returned items have been visibly used or damaged by the customer and if this use or damage has rendered them unsuitable for sale, then Legendfootwear.co.uk may exercise all corresponding actions of recovery from the customer.
Customers may pay for their purchases with a debit/credit card (Visa or MasterCard) or via PayPal.
The payment will be confirmed upon receipt of any additional information requested (in case of payment by debit or credit card that requires further verification).
Legendfootwear.co.uk reserves the right to verify the personal information given by the customer and to adopt any measures deemed necessary to ensure that the person whose bank account is being debited is the same person who placed the order. This is to prevent any fraudulent payments. This verification may take the form of a request for proof of identity and/or address and/or bank documents (BBAN or void cheque). If the customer fails to respond to such a request within three days of the request made by Legendfootwear.co.uk, the order in question will be automatically cancelled, with no option to make a subsequent complaint.
Legendfootwear.co.uk is also entitled to directly cancel an order that presents one or more risk factors of fraudulent bank card use.
Legendfootwear.co.uk organises item sales on its website, www.legendfootwear.co.uk.
These reductions cannot be combined with any other offers and are automatically applied to the customer’s basket. Procedures for ordering, payment of items, delivery and returns are still as described in these Terms and Conditions.
Should the customer require any information or have any questions, the Legendfootwear.co.uk customer service team may be contacted by telephone from Monday to Friday between 8 am and 5 pm and Sunday between 9 am and 6 pm (GMT) at +44 203 6177 856 or by email at [email protected]
Legendfootwear.co.uk has an obligation to use its best endeavours throughout all stages regarding accessing the site, the ordering process, delivery, customer service or after-sale service.
Legendfootwear.co.uk cannot be held liable for any damages or inconveniences inherent to using the Internet network, specifically a disruption of services, an external intrusion or computer viruses, or for any event considered to be force majeure, as established by case law..
Legendfootwear.co.uk may not be held liable for a Customer’s misuse and / or intensive use of items. Legendfootwear.co.uk may not be held liable for the return of a competitor's product and / or a product not sold on Legendfootwear.co.uk. It is the responsibility of the Customer to return the correct item. Consequently, Legendfootwear.co.uk will not refund any item returned to Legend Footwear in error.